Handling Appointment Results
================================================================================
Client applications will be notified of the appointment results through the :doc:`registered web-hooks <web-hooks>` with |encd|. The appointment event will provide the information about the appointment, which has the following structure:

..  code-block:: json

   
    {
        "action": "TRACE_RESULT",
        "orgId": "ENVASE",
        "svcId": "ICTSI-INTEGRATION",
        "type": "APPOINTMENT",
        "payload": {
            "appointmentNumber": "2345",
            "code": "LATE",
            "containerNumber": "",
            "created": "2023-09-12T00:06:39.807Z",
            "updated": "2023-09-12T04:04:23.783Z",
            "cancelled": "2023-09-12T04:04:23.783Z",
            "deliveryOrder": "SUBICTESTENVA",
            "endDate": "2023-09-12T03:59:00.000Z",
            "gateId": "SBITC_GATE",
            "id": "",
            "locationCode": "SBITC",
            "providerId": "ictsi",
            "referenceKey": "ICTSI/PH/SBITC/15261",
            "requestedDate": "2023-09-12T02:00:00.000Z",
            "startDate": "2023-09-12T02:00:00.000Z",
            "company": "SBITC ",
            "companyId": "SBITC",
            "license": "PM162",
            "truck": {
                "id": "test reference",
                "driverLicense": "test license",
                "appointmentNumber": "2345",
                "code": "LATE",
                "company": "SBITC ",
                "companyId": "SBITC",
                "created": "2023-09-12T00:18:45.943Z",
                "endDate": "2023-09-12T03:59:00.000Z",
                "license": "PM162",
                "startDate": "2023-09-12T02:00:00.000Z",
                "updated": "2023-09-12T04:04:23.797Z",
                "cancelled": "2023-09-12T04:04:23.797Z"
            }
        }
    }



The root properties **orgId** and **svcId** identify the client application and are used by |encd| to determine which web-hook will be notified. In this case as the event is related to appointment, So **OrgId** is set to **ENVASE** and **svcId** is set to **ICTSI-INTEGRATION**.
The **type** property will be set to **APPOINTMENT**. The **action** will be set to **TRACE_RESULT** indicating that is a new result for the appointment being traced.